We manage your IT device locations, enabling fast response to an outage on that critical IT asset, without needing to check coverage first. Delivering the right part to the wrong address only prolongs the outage, and costs your business real money. RAY • ALLEN ensures all asset data is correct and relevant, while keeping external parties informed.
This is all we do, and we do it very efficiently with world class tools, processes and people. That is why many of the world's largest resellers and enterprises count on us to maintain their IT asset data integrity.
Your time will be better spent on strategic vendor issues!
At RAY • ALLEN we analyze and synchronize your view of the IT asset data with that of the manufacturer, the reseller and the financier. When changes are made, we assign action items and track them until the change is confirmed by all relevant parties.
We capture your input in nearly any format, including electronic links to other systems, and can export data in customizable reports in a variety of formats. We have well tested, world class processes and highly trained people who are experts in managing and analyzing large amounts of asset data, and understand the manufacturer and reseller processes for managing service contracts.
We regularly load, audit, compare and update your IT asset data, ensuring all relevant internal and external parties have the same dataset.