More Than Asset Management
We do not simply sell you a piece of software and leave you to figure it out. When utilizing the RAY • ALLEN program, you and your customers will be assigned a dedicated, experienced support staff of trained individuals specifically to your account.
The RAY • ALLEN Support Team will continuously monitor and anticipate changes to your assets and the information associated with those assets.
- RAY • ALLEN will automatically receive notifications when changes are made to your system and then will evaluate those changes to ensure their accuracy.
- RAY • ALLEN also helps take the burden off your internal staff by coordinating with manufacturers to make certain all pertinent information is managed appropriately.
- RAY • ALLEN 's Program Support Team works side by side with you throughout the entire process.
RAY • ALLEN is re-defining the standards. The old standard of managing as "best practice" is obsolete.
At RAY • ALLEN , Control is a Requirement
RAY • ALLEN is an independent third party that serves the interest of the enterprise customer. We partner with value added resellers, and manufacturers such as Cisco and Juniper, to ensure your asset data has integrity and is in the right hands of the right people, at the right time.
We regularly audit and synchronize your asset data with your resellers and manufacturers, ensuring the proper service is provided on the specific asset in the agreed upon timeframe.
RAY • ALLEN is a leading provider of complete
enterprise asset data management solutions, partnering with VAR’s to serve enterprise clients, worldwide. We deliver these unparalleled capabilities providing a combination of both Hi-Tech and Hi-Touch solutions.
- RACSystem: a sophisticated, highly customizable web based application designed to streamline asset data management.
- A highly trained support staff to deliver unparalleled, comprehensive IT asset data management capabilities specific to your requirements.