At RAY • ALLEN we understand that maintenance contract management can be a daunting task. Our web-based application, RACSystem, was developed to minimize this problem. The application is customized to meet your specific needs and does not require adjustments from you.
Audit of Assets and Services in Network
Elimination of duplicate billings of maintenance contracts based on RACSystem audits using multiple attributes.
Prevent payments for service on removed assets via system audits of assets in your network and existing maintenance contracts.
Avoid charges for equipment placed on RMA.
Management of your IT assets’ locations, enabling fast response to an outage on that critical IT asset, without needing to check coverage first.