Start date of the prepaid term.

The identifier for a recommended location assignment for an asset, based on data or rules.

Short summary title of the identified issue.

The latest generally available software release for the asset.

Person responsible for managing the department’s assets, contracts, or budget.

Category of the asset based on its physical or functional classification (e.g., router, switch, server, security appliance).

The Cisco Product Identifier (PID) or SKU used for ordering.

The street address associated with the asset, location, or account.

Sum of product list prices for assets

The date on which a crash event occurred.

The range of dates indicating the license sales availability period.

The justification for marking a location as approved.

The process or status of invoicing for products, licenses, or services under a contract.

The highest value in a given data set, typically used in reporting or scoring.

Cisco Part number for given assert

Historical value indicating the percentage of devices not at end-of-life and eligible for a technology refresh.

Internal or customer project identifier for tracking.

The date after which no new support or service contracts can be initiated for the asset.

Date the current maintenance coverage expires.

Indicates asset has not passed its End-of-Support date.

Indicates whether the asset’s data is accessible through RACS Business Intelligence (BI) tools and dashboards.

The planned completion or expiration date for a project, contract, or service.

The country associated with an asset, location, contract, or record.

The classification of the user responsible for the action item (e.g., partner, customer, Cisco).

Indicating whether the asset is covered by maintenance.

The final date Cisco provides technical support for the asset.

The total number of assets, regardless of contract or coverage status.

Unique identifier assigned to a specific use case in Cisco systems.

Total number of license included in the Enterprise Agreement

The original manufacturer-assigned serial number of the asset.

Identifier for a service or support request (e.g., TAC case number).

The state or province where the user is located or registered in the system.

The total monetary value of the contract, based on the agreed pricing.

Current state of a renewal (e.g., Pending, Completed, Not Eligible).

Classification of the contract based on its type (e.g., hardware support, software license, subscription, EA).

The start date for the asset’s contract, service coverage, or operational status.

The Cisco partner associated with the EA portfolio for the asset.

The total number of the parent asset cisco asset contracts in racs.

The total number of licenses, services, or subscriptions the customer is entitled to use.

The number of individual licenses owned, allocated, or in use for a given product or portfolio.

Specific line item number within the reseller’s purchase order.

Identifier for tracking shipments, RMAs, or asset movement.

Indicates whether a contract, agreement, or document has been signed.

The person within the customer organization who has authority to approve purchases or contracts.

The Enterprise Agreement list price for 3 years annual.

Refers to the number of licenses actively in operation. This metric shows the proportion of total entitled licenses that are actively deployed.

A logical subdivision within a Cisco Smart Account used to organize and manage licenses, devices, and entitlements by business unit, region, or project.

A unique financial reference number used to associate the asset, contract, or transaction with internal accounting or billing systems.

The classification of the identified risk for the software group (e.g., security, compliance, adoption) as part of Success Track analytics.

Number of distinct licensed features enabled across all assets.

Discrepancy where child asset location does not match the parent asset’s recorded location, which may affect service coverage accuracy.

The identifier indicating the origin of the license data (e.g., Smart Account, manual entry, API source).

The identifier assigned to a specific customer site in system.

An action to update or reassign the parent asset in a parent–child asset relationship.

The total contractual length of the EA term, typically in years (e.g., 3-year, 5-year).

Date the issue record was last modified.

The billing or invoice reference number associated with the purchase of an asset, used to link the asset record to its original financial transaction.

The first line of the final destination address where the product or asset is shipped, as recorded in OEM’s fulfillment system.

Link to the Cisco webpage for the migration product.

Percentage of assets past a given “End-of-” milestone.

Custom or critical note associated with an asset.

The legal or recognized name of the customer organization.

Comments or documentation recorded when closing a case, action item, or contract change.

Date a “Do Not Renew” status was set for the asset or contract.

The classification of the asset based on its function or category, such as hardware, software, license, or service entitlement.

The predicted operational or security risk level for a software group, based on Cisco’s risk models and telemetry data.

The contract to which the asset is currently linked for service and support.

The timeframe or cadence for generating and reviewing asset or configuration suggestions.

Service levels currently applied to covered assets under active contracts.

he customer’s present stage or status within the LAER lifecycle at the time of reporting, indicating whether they are in the Land, Adopt, Expand, or Renew phase.

The date the OEM Field Notice was first made publicly available.

The fiscal or calendar quarter in which the maintenance coverage ends.

The business unit or organizational division responsible for the asset or contract.

The URL to the Cisco Product Pedia bulletin containing product specifications and lifecycle announcements.

Assets that are eligible to be billed for support, licensing, or subscription fees.

Type classification for a summarized issue.

Unique identifier for an asset flagged as having a crash risk or crash history.

A setting that enables or disables a measurement view or metric in reporting dashboards.

A customer site or location that has been approved for inclusion in coverage or service scope.

The name of the EA suite under which the asset is licensed.

Date an asset was retired or removed from active service.

Duration of a contract, license, or subscription expressed in days.

The minimum allowable unit price for a migration SKU as set by OEM pricing policy.

The web address (URL) used to access the RACS platform or a specific asset’s details via a browser.

The unique identifier assigned to track a product’s End of Life (EOL) milestone.

Asset is covered under a contract despite being at End of Support.

The scope or severity of the issue’s effect on operations or coverage.

The current state of maintenance coverage for the asset (e.g., covered, not covered, expired).

The date an associated asset is shipped as part of a multi-stage delivery (commonly linked to product staging).

The current progress state of the action item (e.g., open, in progress, completed).

Total number of distinct assets in the dataset.

The source or budget allocation used to pay for the asset, contract, or service.

Date of the most recent recorded device or system crash.

The count of assets where the recorded part number does not match the official catalog or source system.

Indicates whether the user account is currently active and permitted to log in.

Customer or organization’s purchasing rules or guidelines.

Profile view of assets that have been renewed.

Count of services and subscriptions under a contract.

The business-to-business contract price for the asset as defined in the agreement between partner and customer.

A formal agreement defining the terms, coverage, and obligations for products or services between OEM (or a partner) and the customer.

The current state of the contract (e.g., active, expired, pending renewal).

The descriptive text for the EA’s Product Identifier (PID), outlining the SKU’s purpose, contents, or licensing scope.

Parent assets where the recorded coverage start/end dates differ between internal records and CCW-R.

Sales order identifier from the reseller’s system.

The historical record of total license quantity changes over time.

The user’s job title or role within their organization.

The designated site or place where an asset, license, or related equipment is assigned or installed.

Numerical value representing the level of similarity between records.

Count of licenses that can be transferred between devices or accounts without purchasing new ones.

A Cisco CX (Customer Experience) contract that includes PX (Partner Experience) integration, allowing partners to access CX data and insights via PX Cloud.

The Enterprise Agreement list price for 1 years annual original.

A number representing assets excluded from support consideration / Assets flagged invalid, unsupported or unmapped / A number showing how many assets are excluded due to invalid data or business logic / Count of excluded assets

The total number of assets in the Install Base dataset for the given customer, contract, or reporting period.

The date the asset’s warranty coverage expires.

Status indicating a document, update, or dataset has been made available to users.

Count of distinct subscription offerings assigned to the customer.

The category of license based on terms or rights (e.g., perpetual, subscription, term-based, evaluation).

The historical or trend-based risk score for the software group, showing changes in risk over time.

A unique identifier for the asset record in the system.

An action or record update to change the contract number linked to an asset.

The formal sales quote number provided to the customer.

Cost attributed to customer

The most recent date the OEM Field Notice was updated and re-published.

Asset is awaiting manufacturer action (e.g., shipment, repair, RMA).

The date the license record was first added to the asset management or licensing system.

Expiration date for a license listed in the service product list.

The name of the client organization as recorded in systems.

A user-defined identifier assigned to an asset for custom categorization, tracking, or reporting beyond standard OEM-provided attributes.

The invoice number issued to the customer for billing purposes.

Company authorized to distribute OEM products to resellers or customers.

Number of times a user has accessed the system or portal.

Installed Base value (in currency) owned by a partner other than the primary one.

A unique identifier for a user-defined data field within the asset management system, used to store additional information beyond the standard asset attributes.

Unique system-generated or manufacturer-issued ID for the device.

The date when a particular suggestion package was issued.

A near-term date range (e.g., next 30–90 days) showing when maintenance coverage is set to expire.

Status showing that a customer, asset, or account has been fully added into the system.

Date a summarized report or recommendation is released.

The type or classification of crash risk measurement (e.g., hardware failure, software instability).

The unique identifier assigned to a an event in the system.

The OEM list price for the hardware component before discounts.

Percentage representation of a subset compared to the total dataset.

The percentage of the install base that is at risk due to assets reaching end of support.

IP address or network address of the management system monitoring the asset.

Licenses or subscriptions usage exceeds entitled purchased quanity.

Category or classification of software (e.g., subscription, perpetual).

Cisco’s highest-level product architecture classification (e.g., Enterprise Networking, Security).

Bug Severity is a measure of the impact a defect has on software functionality or user experience. It is classified into five levels: Critical, High, Medium, Low, and Documentation. Each level indicates the severity of the defect and helps prioritize the focus of the product team on bug fixes for future releases. The severity levels are defined by development managers and are used to guide the prioritization of bug fixes

Partner organization authorized to sell Cisco products or services.

The classification of the actionable insight (e.g., license compliance, coverage gap, renewal opportunity).

The date after which the product can no longer be sold by the OEM.

Service level terms provided under a third-party maintenance or support agreement.

Indicator that expected network or telemetry data for the asset is unavailable.

Parent assets where the recorded part number does not match Cisco’s official product catalog or CCW-R records.

Explanation or justification for an action, change, or status.

The tracking number assigned to an associated asset within a multi-stage delivery, used to monitor its shipment.

The recommended next step to address a coverage gap or change in coverage status (e.g., renew, extend, add coverage).

Indicates whether the customer meets the minimum spend and other criteria to qualify for Cisco’s EA3.0 program.

The total number of the total assets in racs & cisco commerce workspace renewal.

The secondary address line (e.g., apartment, suite, floor) for the user.

The current coverage state for the asset (e.g., covered, not covered, expired).

The total number of part number mismatches for a child asset

General reference to all contract records in scope.

The total number of the enterprise agreement remaining duration in months.

Order status at the time of shipment.

Unique identifier for a physical or logical site in OEM records.

The total number of login events recorded for all users in the system.

The currency in which the contract’s pricing and financial values are recorded.

Asset, license, or entitlement that has been allocated for a specific use but not yet consumed.

The total number of unique user accounts that have logged into the system within the past 90 days.

The purchase price or list value of the asset at the time of acquisition, before depreciation, discounts, or adjustments.

Formal description or explanation of a field, process, or data element.

The lease agreement number under which the asset is managed in GDMS.

The secondary address line (e.g., building, suite, floor) for the location.

The numerical or percentage value of the KPI for trend analysis.

The Enterprise Agreement list price for 5 years annual original.

Physical weight of the asset, typically in kilograms or pounds.

The date the asset was most recently detected on the network or in an operational system.

A secondary classification within the architecture group, providing a more specific grouping (e.g., Wireless, Switching within Enterprise Networking).

The percentage of covered assets that have an attached contract or service level agreement.

Common Vulnerabilities and Exposures — a standardized identifier assigned to a publicly disclosed cybersecurity vulnerability. OEM uses CVEs to reference and publish details in security advisories (including PSIRTs).

The country where the asset was ultimately delivered, reflecting the final destination in OEM’s fulfillment records.

Specific version or release number of the software.

An estimated cost or value for the EA3.0 purchase of the entire portfolio, used for quoting and comparison.

A unique identifier for a specific license usage record in the system.

Filter by Parent/Child relationship

A measurable value used to track progress toward a specific business or operational goal.

Percentage of EA entitlements that have been installed or deployed in the environment.

The current state of the asset as a result of the identified reason (e.g., impacted, unaffected).

The per-unit price charged to the customer for a specific product.

The percentage of assets, licenses, or contracts that have expired out of the total in scope.

Date the “Do Not Renew” instruction was issued.

The exact date on which the license entitlement expires, after which continued use may require renewal or re-purchase.

Current state of an asset, contract, or license found in Community Manager

The system hostname or identifier assigned to a device in inventory or management systems.

Person or entity that initiated a request.

Indicates whether an asset has been installed, configured, and placed into service.

An asset record flagged as incorrect or noncompliant with OEM product or contract data (e.g., bad serial number, missing PID).

Standardized or profile-specific name used for matching and reporting.

The support service or subscription currently active for the asset.

The OEM or OEM part number associated with the maintenance service for the asset.

Indicates that the asset is under a lease agreement rather than owned.

The official name of the Global Ultimate organization corresponding to the GU ID, typically the parent company name that governs multiple associated entities or child accounts within Cisco’s customer hierarchy.

Free-text description of the asset, contract, or record.

Vendor-provided hardware support delivered onsite.

Complete description of a Cisco support program tied to the asset or contract.

The unique Cisco identifier for a product or security advisory.

The projected date an item is expected to leave the warehouse facility.

Unique identifier used to reconcile assets or contract records across systems.

The projected date when an asset will no longer be considered at risk for crash events.

Category or model of management system (e.g., Cisco DNA Center, SolarWinds).

End customer served through a reseller.

Tertiary address line for shipment.

The date when the OEM stops providing technical support for the product.

Person or entity responsible for an asset or account.

The OEM bug tracking system maintains a comprehensive list of defects and vulnerabilities in OEM products and software. Bug Search is a web-based tool that acts as a gateway to the bug tracking system and provides you with detailed defect information about your products and software.

All approved locations/sites for a customer’s assets under contract.

A scoring metric representing the value or cost impact of an asset, contract, or opportunity.

The total number of the total assets only in racs.

The date after which the manufacturer will no longer perform standard failure analysis on returned units.

The total number of the parent assets in racs & cisco commerce workspace renewal.

Analytical insight on the sales approach or sales play execution.

Business or operational unit responsible for managing an asset or contract.

Assets that are eligible for maintenance coverage based on OEM support policies and contract terms.

The city where the user is located.

Partner representative responsible for account management.

A summarized version of a released suggestion, highlighting key points and actions.

Count of action items over time, by Year/Quarter/Month

The date when maintenance or support coverage for the specific asset line ends.

Licenses not extracted from Enterprise Agreement / Licenses not yet extracted from the Enterprise Agreement.

The agreed-upon price for a product or service as specified in the executed contract.

Primary telephone number for a contact or site.

The total number of asset site id mismatches for a child asset

The total monetary value of assets, contracts, or agreements in the dataset.

The annualized projection of true forward costs for the EA, normalized to a yearly basis.

Indecates a part number nas been marked as valid

The current status of coverage under the contract (e.g., Active, Expired, Pending Renewal).

The product family classification within the EA portfolio (e.g., Catalyst switches, Webex, Secure Firewall).

Reason the asset was decommissioned (e.g., end-of-life, replaced, failure).

The Enterprise Agreement list price for 5 years.

The city in which the location resides.

The official OEM description of the product as listed in Cisco’s catalog or ordering systems.

Exact date and time an event, record update, or transaction was logged.

The postal or ZIP code associated with an asset, location, contract, or record.

The descriptive name or label of the asset as recorded in GDMS.

The most recent date a service or maintenance contract tied to the asset was renewed.

The average or specific per-unit price for products or services billed to the customer.

The contractual end date of the EA term.

The OEM-announced date when the product will no longer receive technical support.

Reason for status found in Community Manager

The utilization ratio expressed as a percentage of total available licenses.

The descriptive name or label assigned to the asset, often reflecting the product name, model, or function.

An action to update the location data associated with an asset.

The third address line for the final destination, if applicable (e.g., attention to department, care-of, internal routing).

Item found in Community Manager

The version or revision of the advisory document.

The total cost of a specific product purchased by the customer, calculated as unit cost × quantity.

The Domain Name System (DNS) hostname assigned to the device.

A detailed view that breaks down expiring licenses by product, portfolio, customer, or other attributes.

Historical value showing the percentage of assets with active maintenance coverage over time.

Network name or configuration from the Net Info dataset.

Commercial document from buyer to seller requesting goods or services.

Primary street address for shipment.

The group or department responsible for managing, maintaining, or supporting the asset throughout its lifecycle.

The site or location where the network collector device is installed and reporting asset data.

The date range in which a contract, license, or entitlement will expire.

The official customer site name where the asset is physically installed, as recorded in OEM’s systems.

A number which represents the percentage of adoption for an enterprise agreement. Higher is better.

The date on which the maintenance coverage begins for the asset or contract.

Text description of the sales order, summarizing the products or services purchased.

The specific type of actionable insight (e.g., “License Expiring,” “Unsupported Hardware,” “Contract Mismatch”).

The classification or grouping of actionable insights (e.g., compliance, utilization, expiration risk) to help prioritize remediation.

Link to documentation detailing changes, fixes, or updates for a software/hardware release.

Unique hardware identifier assigned by the manufacturer.

The types of licenses included in the EA (e.g., perpetual, subscription, term-based).

The parent of the parent in an asset hierarchy — typically representing a higher-level grouping such as a system, cluster, or container that includes one or more asset parents.

Filter/flag indicating only the most recent record should be shown.

List price for purchasing the software license a la carte with a 5-year term. Commonly compared against 5-year EA subscription costs.

The total number of contracts in cisco commerce workspace renewal for a child asset

Name of the product or part being migrated to.

Product Authorization Key – A unique Cisco-issued alphanumeric code used to activate or claim software licenses. A PAK is typically provided after purchase and must be registered to a Cisco Smart Account or Virtual Account.

Flag indicating the item is part of a reseller demonstration setup.

The total number of active subscriptions across all customers.

The site identifier from the Convergys billing or provisioning system, used for tracking customer locations.

Contact person for the shipping destination.

A condition where an asset is covered under more than one active service contract at the same time.

An estimated cost or value for the EA3.0 purchase of an individual suite, used for quoting and comparison.

Date reference used for Key Performance Indicator reporting at the client level.

Month and year combination for reporting purposes.

The total number of the parent assets only in racs.

The country where the user resides or is registered.

The name of the customer or organization receiving the final shipment of the asset.

The total number of assets classified as child assets in a consolidated hierarchy.

Serial number of a returned asset.

Assigned technician for the site.

The degree of operational importance of an asset, often categorized as Low, Medium, or High.

The list of high-priority or business-critical assets identified for the customer.

Flag showing that the record is a duplicate of another entry in the system.

The percentage of assets expiring within the next 90 days compared to the total.

The version number of the Cisco IOS software installed on the asset.

A classification of the action item based on its purpose or type (e.g., Renewal, Coverage Correction, Upgrade Opportunity).

Percentage of Installed Base value owned by the primary partner.

The origin of the asset data within CRR (e.g., CCW, CMDB, Smart Account).

Common Vulnerability Scoring System — an industry-standard framework OEM uses to assign severity scores to vulnerabilities based on impact, exploitability, and scope.

The Cisco business unit or organizational division associated with the asset.

Date the device was purchased.

The date associated with a recorded change or event in the asset’s history log, such as status updates, ownership changes, or contract modifications.

A profile view of covered assets with attach rate metrics and associated details.

Coverage or policy flag indicating that the specified condition applies to all locations or assets.

Cisco’s Product Identification Program (or internal identifier for certain product records).

The end date of the EA true-up period, after which any overuse or additional consumption will be reconciled financially.

The company supplying the asset or service.

A detailed breakdown of assets by their maintenance coverage end dates.

General label indicating that maintenance releases have ended.

The total number of assets, licenses, or records assigned to a given location.

The OEM's Product Identifier (PID) or SKU for the asset.

The date when the suggestion details were last modified.

The number of unique customers included in the report or dataset.

Indicates whether the asset is covered in all relevant systems or contexts being evaluated.

The date range representing when shipments will cease.

Any hardware, software, or license entity tracked in the Cisco/RAI asset management system.

The linkage between this product and related products (e.g., replacement models, dependent SKUs).

A sub-division of the Cisco business entity associated with the asset.

Legal rights to use specific software or digital services, typically with defined terms, limits, and duration.

Flag for unmapped assets / Cisco assets that do not map to a service SKU

Value of all asset that meets the elegibility criteria to qualify for Cisco’s EA3.0 program.

Date when a maintenance contract or coverage was first applied to the asset.

Sum of product list prices for assets, scaled by quantity

The date the asset shipped

The fiscal or calendar quarter in which the license entitlement expires.

Flag indicating the asset has never had maintenance or service coverage.

Indicator of whether a router asset has active and valid network connectivity.

Number of units actively deployed or used.

An indicator showing whether the price is the contracted price rather than list or discounted price.

Amount of time remaining on the current enterprise agreement

Flag or action indicating the asset should be marked as active in the inventory system.

Action to remove an asset from a system, contract, or report.

The total quantity of licenses or entitlements consumed across all tracked products or agreements.

System-generated key linking order details to related records in the database.

The quantity of licenses allocated to a specific group or business unit, as defined by the customer, for tracking and managing entitlement distribution within a Smart Account, Enterprise Agreement, or other licensing framework

The unique identifier assigned to the contract in OEM or partner systems.

Date the customer declined a service offer or renewal.

The designated Ray Allen administrator responsible for managing a Global Assessment, including access, data alignment, and oversight across multiple regions or business units.

Date when the migration product ID will no longer be available for sale.

A profile view detailing an asset’s past eligibility for renewal, including dates and reasons.

A combined identifier showing both the Product Authorization Key and the associated hardware serial number, often used to link a software entitlement directly to a specific hardware device.

Sales order number for hardware issued by the reseller.

Classification of the vendor (e.g., Manufacturer, Distributor, Reseller).

The Enterprise Agreement list price for 7 years annual original.

Name of the recipient or organization at the shipping address.

The total number of assets updated and validated as accurate in the system.

Date and time when the record was last modified.

Percentage of assets shipped in the past 3 months that are covered on a maintenance contract divided by the total assets shipped in the past 3 months. / Percentage of assets shipped in the past 3 months that are covered on a maintenance contract divided by the total assets shipped in the past 3 months. The ship date field is populated from the Cisco Commerce Workspace Renewal contract source. The ship date data is best effort and therefore the attach rate might differ from Cisco TPV attach rate. Assets that the client has chosen to exclude from coverage are also removed from the overall attach rate calculation. / Trending KPI selection

A free-text field for notes or remarks related to the asset record.

The currency in which the customer unit cost is expressed.

The date range indicating when the EA term ends, including the exact contract end date and any allowable grace periods

The city of the final shipping destination for the asset.

The number of units or licenses associated with the asset line.

Action to transfer an asset from one account, contract, or location to another.

Historical record of Recency, Frequency, Monetary score — historical KPI used for customer or asset analysis.

The email address associated with the user account.

The unique identifier assigned to the location group to which the parent asset is assigned.

Unique system-generated identifier for the classification or type of an asset, contract, or record.

The total number of the child assets only in racs for a child asset

The OEM list price for the specific product SKU before discounts.

A unique identifier assigned to a specific action within the system for tracking and reference.

The set of customer locations that have been validated as correct and approved.

Assets, licenses, or contracts that are set to expire within the next 90 days.

Service level agreement (SLA) specific to parts replacement.

The license pool from which licenses are being transferred or reassigned.

System-level identifier from which the record originates.

The date the invoice was issued to the customer.

A more specific subcategory within a Cisco product architecture group.

Bug Severity Category is a system used to categorize and prioritize bugs based on their impact on the software's functionality and stability. This categorization helps in understanding the severity of a bug and allows teams to focus their efforts on resolving critical issues first. The severity levels are defined by development managers and are used to guide the prioritization of bug fixes and the allocation of resources for addressing vulnerabilities.

The total cost of EA-covered products or services attributed to the customer, typically based on contracted pricing.

Network IP address currently assigned to the device.

The classification of the event (e.g., renewal notice, shipment, software update, coverage change).

Indicates that the asset serves as a parent in a hierarchical relationship, containing or hosting one or more subordinate (child) assets—for example, a chassis with installed line cards.

Identifier for a specific Pit Stop in the lifecycle program.

Unique identifier for a software subscription.

The date the credit memo was received or processed.

The unique identifier linking the product to its license usage record.

The last date maintenance releases (patches, minor updates) will be provided for the software.

A logical grouping of locations used for reporting, management, or contractual purposes.

In the Cisco EA context, a defined bundle of software products and entitlements grouped under a single portfolio (e.g., Security Suite, Collaboration Suite).

Indicates the asset is covered but appears on a list of exclusions for a specific report or program.

The date range covering when a product’s sale availability ends.

The product series grouping within a family (e.g., Catalyst 9300 within Catalyst 9000 family).

The count of licenses set to expire within the next 90 days, used for renewal planning.

Reseller-focused view of software asset management records.

The OEM list price for products and services as defined in the associated maintenance contract at the time the asset is added to RACS. This is a static field.

Specific information about the maintenance coverage, including contract number, start/end dates, and covered services.

Asset that meets the elegibility criteria to qualify for Cisco’s EA3.0 program.

The date on which the asset was bought, typically matching the date on the supplier’s invoice or purchase order.

The OEM’s catalog list price for maintenance services, expressed in U.S. dollars.

The next scheduled true-forward (usage reconciliation) event in an EA.

The total count of assets, contracts, or subscriptions that are currently active or have a confirmed future start date.

Order reference number assigned by the vendor.

A visual or sequential representation of upcoming license expirations over time.

Total unit count for an order or entitlement.

The specific function of the sales team member (e.g., Account Manager, Partner AM, CSM).

OEM (Original Equipment Manufacturer) – The company that produced the hardware or software asset.

Line item number within a sales order that identifies each product or service entry.

Disassociate an asset or service from a specific contract.

Specific deliverable tied to a service level commitment.

Sum of contract list prices for assets, static at asset ingest

The unique identifier assigned to the user in the system.

Contracts that are currently in force and providing entitlement or coverage.

The customer’s purchase order number tied to the contract or asset acquisition.

The total quantity or value of EA-entitled licenses or services that have been provisioned or used by the customer.

A record of past compliance states and changes over time, used for auditing and trend analysis.

The OEM list price for one unit of a product PID when sold as part of a migration program.

Indicates parent assets that have active Cisco Asset Contracts recorded in the Cisco Commerce Workspace–Renewals (CCW-R) system.

he postal or ZIP code specified as the shipping destination in the original sales or fulfillment order.

Flag or classification indicating the asset is video-related hardware.

Link to Cisco’s official announcement for a product change, advisory, or end-of-life notification.

The unique identifier assigned to the billing entity in OEM’s or the partner’s billing system.

Purchase order number for maintenance issued by the reseller.

A validated covered asset record with confirmed details such as location, serial, and contract association.

Enterprise Agreement subscription reference ID

Specific location or site where a network tower or infrastructure asset is situated.

A descriptive tag or label applied to the location for easier identification in reports and dashboards.

Discrepancy between the parent asset’s recorded location and its actual or contracted location.

Classification of risk (e.g., Security, Compliance, End-of-Support).

Hardware slot identifier or associated MAC address for a device.

Date when the asset, contract, or dataset was last reviewed or validated.

End-of-life milestone when the product will no longer be sold or supported.

A customer site not authorized for coverage or service under the contract.

The number of days an asset is without maintenance coverage.

Supplemental information provided in a OEM Field Notice that clarifies scope, actions required, or impact.

Detailed explanation of the identified issue affecting the asset, contract, or service.

Asset has passed an “End-of-” milestone (e.g., End of Sale, End of Life, End of Support).

The unique identifier assigned to the action item itself for tracking in reports or workflows.

Code used to assign contract or asset costs to specific financial accounts.

The earliest recorded date when the device or asset experienced a crash, failure, or unplanned downtime event, typically captured from telemetry, crash logs, or support case records.

The Enterprise Agreement list price for 1 years.

Cost associated with replacement (spare) hardware.

A usage-tracking identifier at Level 3 hierarchy within Cisco’s consumption reporting model.

Date the purchase order was submitted.

The percentage of assets in the Install Base (IB) that have accurate and validated details (e.g., location, serial number, contract coverage) compared to OEM’s records.

Average number of assets per team member

The purchase order number associated with the contract.

The date by which a support or service contract must be renewed to avoid coverage lapse.

A Cisco Customer Experience (CX) service framework that bundles expert resources, insights, and digital tools to help customers achieve outcomes for a specific technology or architecture.

The discount amount or percentage applied to the OEM list price for a customer purchase.

The category of license for a CX offering (e.g., subscription, perpetual, term-based) defining its rights and duration.

Flag indicating the asset, account, or record should be excluded from Actionable Insights processing.

A flag or setting indicating whether the location group is included in or excluded from a specific report, filter, or analysis.

Aggregated count of assets eligible for renewal, upgrade, or migration.

Percentage discount applied to the list or catalog price.

Category found in Community Manager

A finer classification within a product category for more detailed grouping.

Indicates whether an asset is currently covered under a valid support contract.

The value for the specified data type within the customer profile.

The defined method Cisco uses to measure and report EA consumption (e.g., point-based, seat-based, bandwidth-based).

The total number of licenses that have been moved from one account, system, or agreement to another.

Asset that replaces another asset in the same role or function.

The partner-specific discount applied to the maintenance catalog list price.

Identifier for a sales quote.

The total number of assets with Cisco contracts recorded in Cisco Commerce Workspace – Renewal (CCW-R).

EA Fulfillment PID Key**

Indicates there is no end date for the asset, subscription, or contract.

The OEM list price for a single unit of the product.

The origin of the asset record, indicating how it was added to the system (e.g., imported from OEM data, manually entered, or synced from another platform).

Historical record of overall customer health score based on adoption, renewals, and support engagement.

The date range representing software availability before it is discontinued.

A specific capability or function enabled by the license (e.g., a security module, collaboration tool, or analytics feature).

Planned timeline or sequence of events for an asset, service, or contract.

The date for the enterprise agreement start date.

Origin of the order, such as Cisco Commerce Workspace (CCW), distributor system, or partner ordering tool.

Grouping of related service levels for classification.

The user’s family name or surname.

Assets or contracts that are currently active and have been renewed for an additional term.

Asset profile showing items that can be renewed.

A list of actionable insights intentionally ignored for this customer, with associated reasons.

The total number of Enterprise Agreements (EAs) in the system.

The date when active license coverage (maintenance/support entitlement) begins or is in effect.

Parent assets where the recorded contract number in the asset database does not match the contract number in CCW-R or other authoritative systems.

Quote identifier issued by the reseller for pricing or proposals.

Attribute used to determine similarity between records or assets.

Indicates whether a license, contract, or asset coverage can be reassigned to another device or account.

Warranty classification (e.g., Standard, Extended, Limited).

The types of maintenance services covered under the EA (e.g., Software Support Service, Solution Support).

The most recent entry for a dataset or record type.

Assets with a Location Country that matches the BIE list are labeled with the respective country name. All other countries are labeled Non-BIE.

The name of a data field that was changed or updated in the asset record.

Assets that have been migrated (converted) but have not yet been put into active deployment.

Unique identifier for a software group classification.

The total number of assets without current service coverage.

The postal or ZIP code for the location’s address.

The manufacturer-assigned serial number of the parent asset.

The postal or ZIP code of the final delivery destination for the asset in OEM’s fulfillment records

A concatenated value combining multiple LAER (Land, Adopt, Expand, Renew) lifecycle stage indicators for reporting or analysis.

The date Cisco or the processing facility received the returned item associated with the RMA.

Recommended approach for moving from the current product to the new product or solution.

Status indicating an action, order, or update is awaiting completion.

Cisco Service Product List reference number.

Multiple defined date ranges for grouping and analyzing coverage end dates.

A unique internal code used to reference billing details for an EA in Cisco’s systems.

Internal or partner-specific integration status with IPsoft (an automation platform), if applicable.

The date for the action item drill down.

Field-based partner or Cisco sales and service personnel directly engaging with customers for renewals, adoption, or lifecycle activities.

The classification of a device under Cisco Customer Experience (CX) services, used for Success Tracks, entitlement mapping, and lifecycle tracking.

An estimated cost or value for the A la Carte (non-EA) purchase of an individual suite covered by the EA.

Sales order number for hardware purchase from the manufacturer.

The unique alphanumeric code or identifier used to activate, assign, or track a specific software license within Cisco’s Smart Licensing system.

Customer-requested or contractually agreed end date for a service or contract.

Detailed history of adoption metrics for the Success Track, used for tracking progress toward full utilization.

A profile view of all assets with attach rate metrics and related details.

The combined OEM list price, in U.S. dollars, for all services associated with the asset or contract.

Reason an asset, site, or contract was specifically included despite normally being excluded.

Boolean flag indicating that the asset or record has dependent/child records linked to it.

The total number of contract number mismatches for a child asset

A unique Cisco-defined identifier that links a specific product name to its associated license or entitlement in the virtual account.

Sum of maintenance catalog prices for covered assets, scaled by quantity

The range of dates representing the security support end period.

The total extended cost for all customer purchases, calculated as unit cost × quantity.

Monetary value assigned to the device, typically based on list or purchase price.

Filter by product type / Filter by high-level Cisco product categories / Filter used to refine results

Identifies if Contract Renewal is limited to a single year or if multiple years are possible based off End of Support Date

Name of the system associated with an asset, application, or record.

The unique identifier linking an asset to its service contract.

Count of action items that have been cancelled

The set of service levels assigned to the customer’s contracts or assets.

Usage of EA-covered licenses or services beyond the contracted entitlement, potentially triggering additional charges.

The partner’s final discounted price for maintenance services after all applicable discounts.

Assets not eligible for renewal due to factors such as end-of-life status, unsupported hardware, expired software versions, or non-renewable contract terms.

A unique identifier assigned to an asset within the Ray Allen Asset Management (RACS) platform for tracking and reporting.

The planned start date for a project, contract, or service.

The count of assets where the recorded contract number does not match across systems or records.

A specific business or technical scenario for which the solution or asset is deployed.

The manufacturer’s standard list price for the product before any partner or customer discounts.

The customer organization associated with the asset or contract.

The name of the final customer or organization that owns/operates the asset.

The quarter the asset shipped

The time range representing the final window for significant software releases.

Percentage of renewable assets divided by total number of assets covered at latest contract. / Percentage of renewable assets divided by total number of assets covered at latest contract. The Product Coverage, Location Coverage and Renewal Exclusions from the Customer Profile are used to remove assets from the Renewal Rate %.

Classification of the type of service program (e.g., Solution Support, Smart Net).

The sales order number associated with the contract.

Cisco’s identifier linking the asset to the best-aligned Partner, Business Entity (BE), and geographic region.

The total number of contracts within the defined scope.

The total number of EA-owned entitlements or units for the asset.

The contact phone number associated with the user.

The descriptive text for the EA billing PID, outlining the SKU’s purpose or content.

Unique identifier for the primary (parent) asset associated with sub-assets or modules.

The primary street address line for the location.

Users associated with a reseller’s organization in Cisco systems.

The category or type of key performance indicator being tracked over time.

The percentage of the client’s asset location data that is accurate and up to date.

Date the asset was scheduled or flagged for decommissioning.

The Enterprise Agreement list price for 3 years annual original.

The unique identifier assigned to an asset within Cisco’s Global Data Management System (GDMS).

The specific channel or method by which the data was entered into the system.

Approved installation site listed in the customer profile.

Type of warranty coverage associated with the asset.

Count of distinct license or asset instances in the customer environment.

The total number of licenses purchased or assigned for a specific product or feature.

The date on which the risk trend data was captured or last updated for the software group.

A document or data sheet containing the full customer profile details.

The most recent date on which the asset record was modified in the asset management system, reflecting changes such as status, ownership, location, or attributes.

An update to correct or replace the serial number recorded for an asset.

The monetary value for the enterprise agreement.cost.

The unique identifier assigned to a OEM Field Notice.

A range filter used to identify licenses entered into the system between specific dates.

Percentage of purchased EA license entitlements currently in use.

The state or province associated with an asset, location, contract, or record.

The purchase order number provided by the customer for the transaction.

Identifier or name of the “Do Not Renew” status category.

The classification of the predicted software group risk (e.g., Low, Medium, High, Critical) as determined by Cisco risk scoring.

A dataset or report containing all clients within a given scope (e.g., tied to a reseller or EA).

Manufacturer-assigned site or location ID for asset delivery/support.

Classification of the order based on its purpose, such as New Purchase, Renewal, Migration, or True Forward.

Represents the current lifecycle or deployment state of a hardware or software asset — such as active, installed, spare, in transit, decommissioned, or retired — reflecting its readiness for use, operational role, or disposition within the environment.

A condition where actual license consumption exceeds the entitlements granted under the agreement.

Identifier for a Premier Service contract or subscription.

Detailed historical record of attach rate metrics for the Success Track, used to analyze coverage trends.

The current stage in the asset lifecycle or maintenance cycle (Cisco terminology).

Internal accounting or budget code assigned to the department.

The state or province from which an asset-related document, license, or shipment was issued.

A brief description of the advisory content, including affected products and recommended actions.

Assets excluded based on Product Refresh Exclusion and Profile / Assets excluded

Indicates whether the product is currently orderable through Cisco Commerce.

Severity classification of a summarized issue.

A quantified measurement (e.g., score or rating) indicating the likelihood of a crash.

The range of dates representing the end-of-support timeline.

The unique identifier for a True Forward (true-up) billing transaction under a OEM Enterprise Agreement.

Indicates that the asset record has a hierarchical relationship, with the parent being the main unit and children being subordinate components.

An asset whose location details have been confirmed as accurate.

A defined dataset or configuration associated with a customer, asset, or contract.

Name of the target customer/client account associated with the contract or asset.

The total dollar value of assets that have reached their End of Life stage.

The month (MM format) in which the maintenance coverage for an asset or contract ends.

An individual account holder in the system, representing a person with assigned access rights.

Free-text field for additional comments or context.

Numerical rating or KPI value used to evaluate performance, risk, or compliance.

The percentage of eligible assets that currently have active maintenance coverage.

An internal hyperlink within RACS that navigates directly to the detailed asset record.

A designation of the nature of the action item (e.g., Advisory, Follow-up, Maintenance, Renewal).

Indicates whether an active, signed maintenance agreement is in place for the asset.

The Cisco EA Value Shift Balance per Suite refers to the one-time growth allowance applied at the individual suite level at the time of initial purchase. This allowance is used to account for any overconsumption of licenses within the same suite. The value shift is based on the purchase value, not the license count, meaning that the value of unconsumed licenses is transferred to the overconsumed licenses after accounting for the growth allowance, where applicable. This ensures that customers can grow without incurring retroactive charges for overconsumption.

The count of assets with discrepancies between recorded coverage dates and actual coverage dates.

Date when the asset or service became operational.

Indicates whether the contract is currently in effect and providing coverage or entitlements.

Type/category of service provided (e.g., hardware, software, subscription).

The total number of customer accounts linked to the contract.

The final date associated with a given asset, contract, or lifecycle event (requires context to specify type).

An identification badge number associated with a user, asset, or access record.

The total number of licenses purchased or provisioned across all products.

Explanation for why a record, setting, or metric was reset.

The current state of the user account (e.g., active, inactive, suspended).

An additional address line for further location detail.

Indicates whether the site is active in in the systems.

Projected cost or quantity increase for the Enterprise Agreement (EA) at the next true forward adjustment, based on current usage and entitlement trends.

The planned or forecast date when the product or asset is scheduled to ship from the OEM or distributor.

Unique identifier for a sales deal in OEM or partner systems.

The calendar year associated with the asset record, event, or contract activity (e.g., purchase year, renewal year, ship year, or reporting year) used for filtering and time-based analysis.

The Enterprise Agreement list price for 3 years.

The maintenance catalog list price adjusted proportionally based on the remaining term of coverage.

The calculated numerical score representing the current risk level of the software group, based on Cisco’s Success Track assessment criteria.

Count of distinct Cisco product IDs in the asset inventory.

The current operational state of the license (e.g., active, expired, pending renewal, suspended).

A general update to asset details such as type, owner, or attributes.

The type of data element within the customer profile (e.g., location, contract, service level).

The formula or process used to determine EA consumption based on provisioned vs. entitled quantities.

A system-generated or OEM-provided identifier uniquely representing an asset within a specific database or platform.

Internal telephone extension number for a contact.

A breakdown of license expirations within specific date ranges, grouped by license type (e.g., perpetual, subscription, term).

Indicator used to flag the current condition or action status.

The total number of the asset ship date year.

The unique identifier assigned to a customer or client account in the system.

The purchase order number tied to a specific customer location.

The classification of the location based on its function (e.g., data center, branch office, warehouse).

Asset that has successfully been renewed under a contract.

Purchase order number issued by the distributor for hardware.

Operating system classification for the device (e.g., IOS, NX-OS, Windows).

A Cisco defined scenario describing how a specific solution, product, or service will be applied to achieve a desired outcome. Typically outlines the customer’s goal, the business or technical challenge being addressed, and the steps or features of the Cisco offering that enable success. It serves as a reference for adoption, configuration, and value realization.

Supplemental information provided in a Cisco product advisory.

The version of Cisco IOS software currently installed on the asset.

A test or demonstration user account not tied to a production customer.

The date the OEM Field Notice record was initially created in the system.

Unique identifier for the issue in the case, tracking, or asset management system.

A date range representing the start and end points of maintenance coverage termination for reporting or filtering.

The OEM-announced date when the product will no longer be available for sale.

Identifier for the summarized issue record.

A record identifying whether the asset’s location has been validated (approved) or not (unapproved).

The name of the individual or organization responsible for payment on the associated invoice.

A predictive flag indicating that the asset is at risk of an impending crash based on telemetry or analytics.

Flag indicating whether the product ID maps to a defined Cisco service SKU.

The date after which Cisco will no longer provide software maintenance or updates for the asset.

General term referring to all parent assets within the inventory that have one or more child assets linked to them.

The team accountable for managing a specific account, asset set, or process.

A date range indicating the renewal period window for a contract.

Indicates whether the unit price used meets the minimum allowable migration price.

Indicates the asset is currently connected to and active on the network.

The standardized pricing table for products or services, typically used in service agreements or bids.

The shipping provider responsible for delivering an associated asset in a multi-stage delivery.

Indicates whether an asset can be covered by maintenance based on its status, lifecycle stage, and OEM policy.

The date when the action item record was most recently modified or updated.

The standardized country name based on the ISO 3166 international naming convention.

The monetary value of the True Forward adjustment — the forward-looking charge applied to account for any overconsumption during the EA term.

The most recent month in which the asset was detected by a network data collector tool.

End date of the prepaid term.

The count of assets where the recorded Site ID does not match across systems or sources.

The primary street address line associated with the user.

The value of an Enterprise Agreement portion of the contract, as specified in the agreement.

The identifier or reference key used to link the EA pricing to Cisco’s official EA price list in Cisco Commerce.

The overall number of licenses, regardless of usage status.

The classification of the user (e.g., administrator, standard user, read-only).

Name of the physical or logical site.

The total cost to the customer for the contracted products or services.

List of Cisco Product IDs that are never priced for Citi-specific agreements.

Indicator showing whether a delete action for an asset or record has been successfully completed.

The Enterprise Agreement list price for 7 years.

Internal or customer-specific location identifier, often used by large organizations like healthcare networks for site mapping.

The unadjusted, raw annualized true forward projection before applying discounts, adjustments, or negotiated terms.

The highest-level Cisco architecture classification for the product (e.g., Enterprise Networking, Security, Collaboration).

Geographic operational region used in Cisco account/contract management (e.g., Americas, EMEA, APJC).

The contractual end date of the lease for the asset as recorded in GDMS.

The date the asset was most recently reported by a network data collector tool.

A globally unique identifier for an asset, ensuring it can be distinctly recognized across multiple systems, accounts, or platforms.

The name of the EA suite assigned to the customer.

The second address line for the final destination (e.g., building, suite, floor) for shipment delivery.

The EA term length expressed in months.

The number of licenses currently in active use or consumption.

The individual, team, or organization responsible for the asset.

The total number of the child assets in racs & cisco commerce workspace renewal.

Direct link to a detailed issue record, case, or advisory in the tracking system.

Notes or flags indicating that the product is excluded from standard refresh or upgrade programs.

List price for purchasing the software license a la carte (outside an Enterprise Agreement) with a 1-year term. Typically used for cost comparisons against EA pricing.

The currency in which the customer product unit cost is expressed.

Date a request was made to set the “Do Not Renew” status.

The month in which the license entitlement expires, used for grouping and reporting.

Date an asset, contract, or subscription is scheduled to end or stop.

Media Access Control) Address – A unique hardware identifier assigned to a network interface card (NIC) or device’s network interface.

The name associated with an account, asset, or record.

Additional comments or details associated with a request.

Date the product or service was shipped from Cisco or a partner.

Assets or contracts that have expired but are eligible for renewal.

A product ID in the asset record that does not match any active or historical Cisco catalog entry.

The Cisco-assigned tag or identifier for the asset, often used in tracking and maintenance.

A validated service level agreement (SLA) approved for a covered asset or site.

Asset has been flagged as Critical using the Critical Assets tab of the Customer Profile. Calculated in RACSBI.

The date when a specific event (e.g., change, update, alert) occurred in the system.

Category of the device based on its function (e.g., router, switch, firewall).

Identifier for a system-generated recommendation or insight.

Calendar year in which maintenance coverage ends.

The value of a credit issued to the customer, expressed in U.S. dollars.

Specific onboarding state (e.g., complete, in-progress, failed).

The official name of the Global Ultimate organization corresponding to the GU ID, typically the parent company name that governs multiple associated entities or child accounts within Cisco’s customer hierarchy.

The type of action taken or recommended for the asset (e.g., renew, decommission, relocate).

Indicates whether the asset will reach end of support within 12 months.

Highest-level parent asset in a parent-child asset hierarchy.

Cisco.com (CCO) ID associated with device usage records in the Multi-Cloud Environment (MCE) system.

Percentage of Installed Base value owned by other partners.

List price for software license

A unique identifier for a documented software defect or hardware issue in the Bug Search Tool (BST).

A specific, data-driven recommendation or alert related to an asset, contract, or license that requires follow-up action to improve compliance, coverage, or value.

The time range during which routine failure analysis remains available.

Historical trend data showing changes in the Tech Refresh Score over time.

Date when the record was last updated.

KPI indicating how recently an asset, license, or account was updated or active.

Parent assets where the recorded site/location ID differs from the official site ID in CCW-R or service records.

The total number of asset coverage date mismatches for a child asset

Indicates whether the given asset meets the elegibility criteria to qualify for Cisco’s EA3.0 program.

The chosen version or release of a product or software.

The number of assets found exclusively in CCW-R and not in other asset systems.

An additional address line for further location details.

A range filter grouping assets by their maintenance/support end dates.

Main location identifier for an account or installation site.

Indicates that the same contract is linked to more than one customer or partner account.

Scheduled checkpoint in the customer lifecycle (e.g., adoption review or service health check).

Type of item found in Community Manager

The date when the contract record was first created in the system.

Indecates an asset and associated part number nas been marked as valid

The EA portfolio (e.g., Security, Networking Infrastructure, Collaboration) to which the asset belongs.

Status flag indicating whether the asset has been fully removed from service.

The country in which the location is physically situated.

The Enterprise Agreement list price for 5 years annual.

The last date the asset’s details were scanned or inventoried by an asset discovery or monitoring tool.

The broad functional category for the product, used for reporting and lifecycle tracking.

Classification of assets, customers, or contracts based on priority, value, or service level tiers.

The department number in GDMS associated with the asset’s owning or managing department.

A qualitative measure of the customer’s satisfaction and perception, typically based on surveys or interactions.

The named solution suite (e.g., Collaboration Suite, Networking Infrastructure Suite) purchased under the EA for a given customer.

The OEM-announced date the product became available for sale.

More granular classification within a product architecture group.

The ratio of licenses in use compared to the total available, expressed as a numeric value.

Indicates that the data value has changed from its previous recorded state.

The system, application, or repository where the data record originated.

Classification of the issue, such as Coverage Gap, Data Mismatch, Hardware Risk, or Security Advisory.

A unique identifier assigned to the asset for tracking purposes.

The currency in which the customer product extended cost is expressed.

Unique identifier for a suggested action or recommendation related to a specific machine.

Sum of maintenance catalog prices for covered assets, scaled by quantity

A filter or grouping showing licenses expiring within a specific date range.

Flag indicating the asset or contract is not eligible or approved for renewal.

Unique identifier for a specific asset or software license instance within a customer environment.

Name of CSM managing account

Full address where an order is shipped.

Indicates that the same asset record is associated with more than one customer, partner, or Smart Account, often due to shared usage, migration, or account consolidation.

The set of user accounts associated with a specific client organization.

Indicates that the asset’s associated contract, license, or entitlement has passed its end date and is no longer valid.

Date the product or service was purchased.

All active, supported software releases applicable to the asset.

Current deployment state of the asset (e.g., deployed, not deployed, in storage).

The stock keeping unit (SKU) for the maintenance service offering tied to the asset.

Status showing an action, case, or order is not yet completed.

Date an asset, license, or contract was registered in Cisco’s systems.

Client-focused view of software asset management records.

The date an asset, contract, or record was created in the system.

The reason why the asset or record is affected by an issue, change, or recommendation.

The projected date an item is expected to ship from OEM or a distributor.

A unique identifier assigned by Cisco to represent the top-level legal entity (Global Ultimate) that owns or controls a group of related customer accounts, subsidiaries, or sites. This ID is used to logically group assets, contracts, and entitlements under a common corporate parent.

Classification of priority, risk, or channel (e.g., medium severity).

Quarter in which a “Do Not Renew” request was made.

Cisco reference number for software support cases or coverage.

An asset flagged as being at end-of-support risk.

Amount or quantity exceeding purchased entitlements.

The reason a location was marked as unapproved.

The method or classification of billing (e.g., subscription, one-time, milestone).

The total number or list of actionable tasks generated for assets, customers, or contracts.

A range of dates indicating when new service initiation is no longer available.

Calendar month relevant to the record or metric.

Parent assets that exist in CCW-R but have no corresponding record in the local asset management system.

Process of sending hardware back to Cisco or another OEM.

Software-specific selling motion insights.

The name of the customer account as recorded in Cisco’s systems (Example the Client name in a Cisco Ready Report)

The total number of assets with active maintenance coverage.

The total count of all consolidated assets, combining parent and child asset records into a single count.

Cisco or manufacturer-assigned product identifier.

The specific suggestion package or recommendation set released for review.

The company or organization the user is associated with.

The number of assets with active maintenance coverage.

The reason an asset is eligible (or ineligible) for EA inclusion, as defined by Cisco’s EA rules.

Reason a specific asset, site, or contract was excluded from standard processing or reporting.

A classification indicating whether the record pertains to physical hardware, software-only products, or license entitlements.

The percentage of all tracked assets (covered and uncovered) that have an attached contract or service.

The industry category or sector in which the customer operates (e.g., finance, healthcare).

A unique identifier for a customer-owned device in OEM or partner systems.

The type or model category of the device (e.g., Catalyst 9300 switch).

Purchase order number provided by the buyer.

Count or list of renewal instances for a subscription.

A condition where multiple coverage records for the same asset overlap in time.

Indicates whether the asset will reach end of support within 6 months.

The grouping of related products, typically sharing similar functionality, technology, or design (e.g., Catalyst switches, ISR routers).

The unique identifier assigned to a location group

The category of recommendation (e.g., upgrade, reconfiguration, relocation) associated with an asset or configuration.

The date the asset record was added to the system or inventory.

An asset record that is confirmed covered and validated as accurate.

The last date significant software releases (major updates) will be provided.

Asset name tied to a software-related suggestion or recommendation.

The current lifecycle state of the product (e.g., Active, End-of-Sale, End-of-Support).

A record of utilization metrics over time, used for trend analysis and forecasting.

The part number or SKU associated with the specific contract in OEM’s ordering system.

Record of how the maintenance attach score has changed historically.

Name of the network where an asset is installed or managed.

The total quantity of license consumption exceeding purchased entitlements.

Value Added Resaler - A company that purchases products from a manufacturer or distributor and resells them to end customers, adding value through services like installation, configuration, integration, training, or ongoing support.

The assigned importance level of the asset based on business impact or criticality.

A classification of customer assets that either meet or do not meet the requirements for inclusion in an EA.

The year in which the license entitlement expires, used for long-term planning and forecasting.

Date the purchase order was issued.

The date the replacement item was shipped back to the customer, or the returned item was officially processed as completed.

Current status of the enterprise agreement

Assets or contracts that are active and eligible for renewal before expiration.

The category of maintenance service provided (e.g., SmartNet, Partner Support Service, Solution Support).

Most recent date when a contract or subscription was renewed.

Unique identifier for a specific sales order record in the ordering system.

The device serial number (hardware) or Product Authorization Key (PAK) for license entitlements.

The list of contracts associated with the customer profile.

Unused portion of a license or subscription entitlement.

The Location ID or Location Group ID field of a child asset does not match its parent asset Location ID or Location Group ID fields. Calculated in RACSBI.

A targeted EA sales motion (Sales Play) focused on licensing opportunities within a Technology Family (TF).

Most current active contract for a customer or asset.

Hostname of the management system monitoring the asset.

List price for purchasing the software license a la carte with a 3-year term. Often used when evaluating mid-term cost vs. multi-year EA bundles.

Indicates whether the asset is part of a currently owned Enterprise Agreement.

A flag indicating whether a Global Assessment is currently available for the account or asset group.

Primary sales contact at the reseller organization.

The central network infrastructure or architecture supporting the customer’s primary services.

Secondary address line for shipment.

The product identifier associated with the provisioning and delivery of EA-entitled products or services.

A classification grouping assets or customers by their current LAER lifecycle stage for success motion tracking.

A unique financial reference number used to associate the asset, contract, or transaction with internal accounting or billing systems.

Monthly fee for AWA (Advanced Warranty Agreement) or similar support service.

The total number of assets classified as parent assets in a consolidated hierarchy.

Unique instance identifier for the parent asset, used for tracking in hierarchical asset relationships.

Stock Keeping Unit; an OEM’s unique identifier for a specific product or service offering.

Radio-frequency identification tag used for tracking an asset.

Assets designated as critical due to their operational importance or impact on the customer environment.

Indicator showing that multiple contracts provide overlapping coverage for the same asset.

The specific Cisco IOS software image file running on a network device.

The unique identifier assigned to am action items associated with an asset (e.g., a device, contract, or license).

The percentage of assets expiring within the next 90 days compared to the total.

The date the user account was created in the system.

Geographic or sales region where the part is listed in the catalog.

The date when a suggestion was accepted or selected for implementation.

A specific licensed capability or function within a Cisco CX offering (e.g., a feature tied to a Success Track subscription).

The unique identifier assigned to an event type.

The reporting period or range for which the CRR data is current.

The currency in which the customer cost is expressed (e.g., USD, EUR).

License or entitlement consumption before an Enterprise Agreement start date.

Assigned name of the device in inventory or network records.

Historical record of adoption scores for the Success Track, showing how usage of the covered technology has changed over time.

Synonym for “Created On,” typically used for contracts or assets.

Indicates that the asset is a subordinate (child) in a hierarchical relationship, installed in or dependent on a parent asset—for example, a line card installed in a chassis.

The financial or cost center code associated with the asset for budgeting or billing.

The profile/listing of assets that are at end-of-support risk.

A unique identifier for a specific instance of the product in the system.

The unique identifier for a location in the asset management system.

The building where the asset is located or installed.

The total set of recommendations generated for the customer’s assets, configurations, or deployments.

The URL to the Cisco support site for documentation, downloads, and troubleshooting for the product.

The last date the product can be shipped by the OEM.

Financial or operational quarter in which a sweep (contract cleanup/renewal) is conducted.

The number of license entitlements not currently in use and available for allocation.

Indicates if the contract can be evaluated for potential consolidation with other contracts.

The effective date of maintenance coverage for an asset.

Assets eligible for renewal

The OEM’s catalog list price for maintenance services on the asset.

Number of units consumed from entitlement.

The total number of action items identified across all tracked accounts or assets.

Updated serial number assigned to an asset (e.g., after replacement).

Full legal name of the supplying company.

The total number of entitlements for a specific license feature that are currently available for allocation or use.

Indicates the asset is either covered or not on an exclusion list.

A defined sales engagement or initiative tied to a customer or opportunity.

The user or entity that performed or initiated the action.

Assets that have been migrated (converted) and are currently in active deployment.

Designated owner, administrator, or team responsible for managing the asset.

The OEM list price for the license SKU on the order.

The total customer cost for all contracts combined.

History for the enterprise agreement Score over time.

A specific observation or finding about a license that can trigger a recommended action, such as renewing, reallocating, or optimizing usage.

Action to remove a contract from an account or asset association.

Defined level of service/support (e.g., 24x7x4, 8x5NBD).

Indicates that the asset was once eligible for renewal under a contract or EA but is no longer eligible.

The total number of assets only in cisco commerce workspace renewal for a child asset

The Enterprise Agreement list price for 7 years annual.

The GDMS-specific code indicating the support level or service type assigned to the asset.

The precise timestamp (date format) when the asset was last seen on the collector system.

Data regarding migration plans, eligibility, or requirements for an asset or license.

Classification of asset ownership (e.g., customer-owned, leased, vendor-owned).

The unique identifier assigned to a reseller's end-customer account

City of the shipping destination.

The total number of purchase transactions recorded.

The combined total number of assets after merging duplicate or related asset records.

The descriptive severity level (e.g., Low, Medium, High, Critical) that corresponds to a CVSS numeric score in OEM advisories.

An estimated cost or value for the A la Carte (non-EA) purchase of the entire portfolio covered by the EA.

The state or province where the asset was ultimately delivered, reflecting the final destination in OEM’s fulfillment records

LAER provides the framework for managing customer success throughout the agreement lifecycle

Indicates that the asset or account has presence across more than one site or address.

The unique identifier assigned to the location to which the parent asset is assigned.

The user’s given name.

Unit Extended Net price – the net cost per unit after discounts, extended to quantity.

Assessment of potential negative impact on asset availability, compliance, or business.

Architecture type assigned to a specific product instance in Cisco Smart Licensing Manager.

Unique reference number for the issued credit memo.

A structured record containing detailed customer information used for asset, contract, and service alignment.

Person or role that requested the “Do Not Renew” action.

Assets, licenses, or contracts that are set to expire within the next 12 months.

The total monetary value billed to the customer for the related order, contract, or asset.

Installed Base value (currency) owned by the primary partner.

The date or status indicating that an assigned action item has been fully completed.

Indicates if vendor-provided support is active for the software.

Flag indicating the asset, account, or record should be excluded from Sales Play targeting or analysis.

The percentage of IB assets that are correctly aligned to the appropriate contracts, locations, and ownership records.

The designated AWA (Advanced Warehouse Agreement) location where the asset is stored or staged.

The designated person responsible for or associated with the asset, account, or contract.

The service level (e.g., 24x7, NBD) requested or approved by the customer.

The official contract reference number assigned by OEM or the partner.

The percentage of total customer assets that qualify for EA inclusion.

Historical record of attach rates, showing the percentage of eligible assets covered by a Success Track over time.

The standard OEM list price for the product, prior to any discounts or adjustments.

Aggregated total cost to the customer for selected assets or contracts.

Indicator showing whether a discount has been applied to the transaction.

The Cisco Product Identifier (PID) for a CX offering or service SKU.

The official or descriptive name of the location.

A flag indicating whether a specific asset is currently protected by an active support contract, warranty, or license agreement

An action or record update to modify the contract details associated with an asset.

Warranty terms and expiration for a product.

Indicates that the customer’s location data has been reviewed and approved.

Specific contract number identified as the intended destination for asset or license reassignment.

The specific EA offer or bundle selected, as defined in Cisco’s EA program catalog (e.g., EA3.0 Security, Collaboration, etc.).

The total number of licenses created or issued during a given period.

The discount amount or percentage applied to the maintenance catalog list price.

Date of the next scheduled true-forward event.

Calendar quarter associated with data.

Strategic Business Unit; internal Cisco or partner business division classification.

The total number of assets in the install base or asset inventory.

The maintenance catalog list price for a single unit of the product.

The city where the asset or location is physically situated.

The month the asset shipped

A time-based record of changes to the customer’s health score over a defined period.

The last date licenses for the software can be purchased or provisioned.

The descriptive or official name of the license as defined by the OEM or in the licensing system.

Boolean flag indicating if the manufacturer is still actively producing or supporting this product line.

Flag indicating whether an asset, license, or service is eligible for renewal.

The total number of unique customers represented in the dataset.

System-generated key that uniquely links the sales order to related contracts, invoices, or assets.

The most recent date the user performed any action in the system.

Usage or license consumption above the baseline entitlement in an EA or subscription.

Name of the Cisco Technical Services (CTS) program or contract associated with the asset.

The label or column title used in a dataset, database, or report to identify a specific type of data.

The Cisco Product Identifier (PID) used for Enterprise Agreement billing purposes.

The collection of all actionable findings for a given license or license set, each linked to potential corrective or optimization steps.

Detailed explanation of a service level agreement.

SKU of the product or part being migrated to.

The actual numeric or alphanumeric code assigned by Cisco that represents the Product Authorization Key. This number is required during license registration and activation.

The country specified as the shipping destination for the asset in the original sales or fulfillment order.

Vendor-issued sales order number.

The primary street address for the entity being invoiced for products or services.

Purchase order number for hardware issued by the reseller.

The credit available within an EA that can be reallocated from one portfolio, suite, or product to another without increasing the total contract value. It is restricted to the suite level within a single EA contract, not account-wide across multiple EAs or unrelated suites.

The total number of crash events recorded for a given asset or set of assets.

The Cisco partner managing or associated with the EA suite for the asset.

The total quantity of unused or underutilized licenses or entitlements.

The unique identifier assigned to a Return Material Authorization, used to track the return and replacement of defective or incorrect hardware.

Time range encompassing the most recent crash events.

Classification of the parent asset’s part type (e.g., chassis, enclosure) within the product hierarchy.

Percentage of software entitlements in use versus total purchased or provisioned.

Assets not covered by any active service contract.

Sum of Total Consumption / Sum of Total Entitlement. Source: Enterprise Agreement Consumption reports. / Sum of Total Consumption / Sum of Total Entitlement

A period where an asset is not covered by maintenance.

Partner representative managing sales activities.

Boolean flag indicating whether the asset, contract, or license is currently active.

Detailed explanation of the specific action item related to the asset.

Total number of countries with an asset allocated to it

Count of future contracts based on start date / Count of future service levels based on start date

Unique identifier of the data source.

A collection of licenses of the same type or for the same product, managed together for allocation across users or devices.

Prepaid contract term duration.

A unique identifier assigned to a specific Success Track instance in Cisco systems.

A data attribute used for grouping, filtering, or analyzing data in reporting tools.

Boolean flag indicating that the asset or record is linked to a higher-level parent record.

The total quantity of licenses or entitlements consumed across all tracked products or agreements.

Flag or setting that removes specified customer accounts from analysis, reporting, or certain processes.

Average number of accounts per team member

The date when maintenance coverage for the asset ends.

The time range representing when maintenance releases will cease.