Our Privacy Policy


RAY ALLEN, Inc. (“we” or “us” or “our”) takes privacy seriously and understands the importance of the security of the personal data of our users (“user” or “you”).  We want to ensure that when visiting www.rayalleninc.com (“our website” or “site”) that you understand what data is collected and how it may be used or tracked.

Please read this policy statement carefully.  By reading this statement, you are accepting the terms and conditions of this policy, as outlined herein, upon your first visit to our site.  If after reading this policy statement, you do not accept the terms and conditions as outlined, we request that you discontinue use of our site.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”).


Personal Data:
Personal Data, also referred to as Personal Information, is considered any identifying information that can be used to identify an individual, and may include, but is not limited to: name, email address, postal or other physical address, title, company, and other information required in order for us to provide information or a service that you have requested.

Non-Personal Data:
Non-personal data is considered data other than personal data, such as anonymous data.

[Personal Data] Processing:
Processing of any personal data refers to any operation or operations that may be performed on this type of data.  This may include operations, manual or automated, such as collecting, recording, organizing, storing or using data.

Data Protection Officer:
A Data Protection Officer, or DPO, is an enterprise leadership role focused on the security of data and information.  Required by the General Data Protection Regulation (GDPR), a DPO is responsible for overseeing the data protection strategy and its implementation throughout the entire organization to ensure compliance with GDPR requirements

A cookie a small string of data stored on a device (computer, mobile, tablet) that a site visitor uses to access the site.

General Data Protection Regulation:
Also referred to as “GDPR,” is a legal framework that sets guidelines for the collection and processing of personal information from individuals who live in the European Union (EU).

Who Are We?

We are RAY ALLEN, Inc., a global leader in IT Asset Management. RAI helps companies leverage asset information as well as real time market data to drive efficiencies through customized management across environments and technologies. Our software and services help enterprises connect, analyze and manage their global IT environment in new efficient methodologies with proven results.

This site is owned and operated by RAY ALLEN, Inc., headquartered in Chicago, IL.  RAI has a designated data protection officer who is available to answer questions and concerns related to the privacy and protection of your data.  The RAI Data Protection Officer (“DPO”) is Greg Bjorkquist, who can be contacted via the contact information listed at the end of this policy in the Contact Us section.

As defined by the GDPR, RAI adheres to the following data privacy and protection principles:

  • Lawfulness, fairness and transparency
  • Purpose Limitation
  • Data Minimisation
  • Accuracy
  • Storage Limitation
  • Integrity and confidentiality (security)
  • Accountability

What Information Do We Collect?

We collect any personal information you choose to supply to us. In general, navigating throughout our site will not result in the collection of any personal data.

RAI is the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via the online form on our site’s Contact page, email or other direct contact from you such as telephone and mailing address.

Our site may also collect non-identifying information, or non-personal information, while you use this site. This data is used to help us understand how the site is being used and to identify patterns or trends in usage. Such information may be analyzed internally in order for us to update and maintain the site for a better overall user experience. Note that this type of information can in no way be tied to any individual. The types of non-identifying information collected may include:

Derivative Data
Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site. This information may be collected via use of a “web beacon” or a hidden pixel image/object embedded on a page to collect various derivative data and communicate with analytical software such as Google Analytics.

Mobile Device Data
Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.

Do We Use Cookies?

Yes, our site does incorporate the use of cookies.

The use of cookies on our site helps us to improve user experience and content. Usage of a cookie is in no way linked to any personally identifiable information on our site.  Users who wish not to have cookies placed on the device(s) used to access this site should change individual browser settings to refuse or block site web cookies.  Be aware that refusing or blocking web cookies may negatively impact the site functionality.

Please refer to the RAY ALLEN, Inc. Cookie Notice for further details on cookies in use on this site. Click here.

How Do We Use Information Collected?

We will use any personal information you provide:

  • To respond to you regarding the reason you contacted us (e.g. request for more information about a specific product or service).
  • (Unless we are specifically asked not to) To contact you via email in the future to tell you about our new, or additional, products or services that may be of interest to you.
  • As required by law or for legal purposes, such as subpoena or court order.

Who Is This Information Shared With?

Your information is not shared with any third party outside of our organization, unless necessary for us to fulfill your request, in which case you will first be notified. We do not sell or rent this information to anyone.

How Do We Secure Your Information?

When you submit sensitive information via our website, your information is protected both online and offline.

Personal information collected via our website (submission through Contact page) is encrypted and transmitted to us securely.  While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, Sales) are granted access to personally identifiable information. Our servers in which we store personally identifiable information are kept in a secure environment and not accessible to any third parties.

How Long Is This Information Retained?

Any personal information that you provide to us for the purposes of contacting you at your request shall not be kept for longer than is necessary to fulfill the request.

What Are Your Data Protection Rights?

You may opt out of any future contact from us at any time by contacting us via the contact information provided at the end of this policy. Written requests are preferred.  If you make a request, we have one month to respond to you.

Under the GDPR, every User is entitled to the following:

  • Right to be informed: Receive complete and concise notice of what data may be collected, how it is used, data retention and third-party access, with the request for consent.
  • Right of access: Request and obtain the data we have about you.
  • Right of rectification: Change/correct any data we have about you.
  • Right to be forgotten: Have us delete any data we have about you.
  • Right of portability: Request that we transfer any data that it holds on them to another company.
  • Right to restrict processing: Restrict the processing of your personal data, under certain conditions.
  • Right to object: Object to the processing of your personal data, under certain conditions.
  • Right related to automated decision-making including profiling (if applicable): request a review of any automated processes where you believe the rules are not being followed.

Which Site(s) Does This Policy Apply?

Our site may contain links to external websites, however, this Privacy Policy only applies to our website.  Should you click on a link while visiting our site that takes you to a site external to rayalleninc.com, please be sure to review the Privacy Policy published for that website.

Policy Revisions

This policy is under regular review; we reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.

Contact Us

If you have questions or concerns regarding this policy or personal information you may have provided, please contact our DPO, Greg Bjorkquist, or our Information Security Team via:
Email:               security@raioam.com.
Phone:              +1-312-895-0222
Mail:                 RAY ALLEN, Inc.
Attn: Information Security Team/Privacy
400 West Erie Street
Floor 4
Chicago, IL 60654